We usually process transfers as soon as they are submitted. but the issue most of the time is related to your current registrar.
make sure that:
1- your domain is unlocked.
2- your privacy is not on. A valid admin contact is required.
3- you have a valid EPP form your registrar.
4- Check your email frequently for email confirmation and notifications regarding this issue.
You can always contact our support to get an update about the status of your order.